Booking information & frequently asked questions

We recommend that you read our Terms & Conditions before booking.  Below is frequently requested information. If you have any questions that aren't answered, please use the live chat in the bottom right hand corner of the website and we'll get right back to you.

Our response to the Coronavirus can be found here

Chapel Cottage is available to book on the following basis:

  • We offer breaks of between 4 and 14 nights.

  • Pay securely online via PayPal or should you prefer via BACs, we do not accept cheques.

  • Please read our terms & conditions.

  • Sorry no pets.

  • Chapel cottage is strictly no smoking

  • Please read our response to government travel restrictions before booking.

  • Sorry but we cannot accept bookings from Tiers 3 or 4

  • All online bookings are subject to confirmation by us

  • With extended periods between bookings & enhanced cleans, we are unable to offer breaks of less than 4 nights.

  • We require a 33% deposit with the balance due 8 weeks prior to arrival.

Things you should know

Chapel Cottage is a smoke & pet free cottage.  

Arrival 

Arrival is between 4pm – 9pm. Chapel Cottage is situated in a residential area and so we do ask that guests are quiet between the hours of 9pm and 8am.

Departure

Departure is by 10.00 am. We ask that the cottages be left in the same clean and tidy condition as when you arrived.

Getting to Chapel Cottage in Warham

The arrival information supplied with your final payment contains a map and directions. A map of the area is also available here

Broadband & WiFi

We do not have fast broadband speeds in Norfolk, neither can we guarantee our WiFi. UPDATE: As of September 2020, we have faster broadband. Thank you Outreach for making this possible in one of the worst storms of the winter!

Food & Drink

We would love you to try the many offerings from Norfolk's local farmers, food producers, restaurants and independent shops during your stay.  Why not visit to one of the local farm shops listed here?  

Waitrose & Sainsburys deliver to Warham and we have found their service to be reliable in our limited experience. There is a small co-op & Nisa in Wells just 2.5 miles from the cottage.  Morrisons and Tesco supermarkets are located in Fakenham.

Car Parking

There is ample car-parking at Chapel Cottage. While we do have outside lighting at the cottage, there is little light pollution in North Norfolk and street lighting is limited so we recommend bringing a touch. The plus is that the garden & surround area are great star gazing!

Facilities

The cottage is well equipped to deal with all your holiday needs. Should you have any specific queries or requirements, please do ask, by emailing enquiries@chapelcottagenorfolk.co.uk or review our facilities page.

Maximum Occupancy

We recommend a maximum of four adults at Chapel Cottage. The Twin Bedroom has two single beds and can only be accessed via either the Master or Double bedrooms as shown in our floor plan.

Useful Information

Our information folder has had to move online as per government 're-opening' requirements. Our new 'guest only' pages provide information on services, arrival & departure procedures etc. It’s worth reading on or prior to arrival. Access details are provided in your pre-arrival email.

How to book

Please use our online booking system to book your holiday and our secure online payment system. If you have any questions, please contact us via the direct chat at the bottom right of our website & we will usually be available to answer questions within a few minutes. We can take enquiries by phone but these are processed via email & only confirmed once a deposit has been received. All major credit cards are accepted, sorry but we are unable to accept cheques. We require a Good Housekeeping deposit for all bookings as explained in our Terms and Conditions.

Still have a question?  Why not use our live chat in the bottom right hand corner of your screen and we will do our best to provide answers for you.  Thank you for your interest in Chapel Cottage.