Booking information & frequently asked questions

We recommend that you read our Terms & Conditions before booking.  Below is frequently requested information. If you have any questions that aren't answered, please use the live chat in the bottom right hand corner of the website and we'll get right back to you.

Chapel Cottage is available to book on the following basis:

  • We offer breaks of between 2 and 14 nights.

  • Pay securely online via Stripe or should you prefer via BACs, we do not accept cheques.

  • Please read our terms & conditions.

  • Sorry no pets are allowed in the house or garden.

  • Chapel Cottage is strictly no smoking.

  • We continue adhere to all mandatory government guidance & travel restrictions.

  • All bookings are subject to confirmation by us, the owners.

  • We require a 33% deposit with the balance due 8 weeks prior to arrival.

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Things you should know

  • Towels & bed linens included (no beach towels).

  • Private off-street parking for two cars.

  • Oil fired central heating. Wood burning stove - starter fuel pack (in colder months).

  • Hairdryer.

  • All pillows and duvets are microfibre filled.

  • Mobile reception is variable.

  • WiFi (upgraded 2020), smart TV with Freeview & Blu-ray player & Wireless Speaker.

  • Travel cot (without linens), stairgates & highchair for younger guests.

Note: This is a pet & smoke free property

  • Washing machine (no tumble dryer).

  • Electric cooker & microwave.

  • Refrigerator & separate under-counter freezer

  • Initial consumables: A small quantity of consumables are provided for your convenience (eg. tea, coffee, sugar, dishwasher tablets, washing up liquid, soap, washing powder, toilet rolls, etc), however, you should not expect the quantity of these provisions to be sufficient for the duration of your stay.

  • Books, games & small selection of DVDs.

Arrival 

Arrival is between 2pm – 9pm. Chapel Cottage is situated in a residential area and so we do ask that guests are quiet between the hours of 9pm and 8am.

Departure

Departure is by 10.00 am. We ask that the cottages be left in the same clean and tidy condition as when you arrived.

Getting to Chapel Cottage in Warham

The arrival information supplied with your final payment contains a map and directions. A map of the area is also available here

Broadband & WiFi

We do have fast broadband but please bear in mind this is Norfolk and so whilst the speed as been reasonable since it's installation in September 2020, we can not guarantee reliability nor speed.

Access & mobility

As with older character cottages, Chapel Cottage has Kite-Winder stairs which are enclosed, steep, curved & narrow. They are uncarpeted, currently without a handrail. There are many changes in level between the rooms and out into the garden. The stairs leading from the Dining Room to the Master Bedroom may not be suitable for older guests, younger children or those with limited mobility. Should you have any questions about the suitability of the cottage for your forthcoming holiday, please do contact us.

 

Food & Drink

We would love you to try the many offerings from Norfolk's local farmers, food producers, restaurants and independent shops during your stay.  Why not visit to one of the local farm shops listed here?  

Waitrose & Sainsburys deliver to Warham and we have found their service to be reliable in our limited experience. There is a small Co-op & Nisa in Wells just 2.5 miles from the cottage. Morrisons and Tesco supermarkets are located in Fakenham.

Car Parking

There is ample car-parking at Chapel Cottage. While we do have outside lighting at the cottage, there is little light pollution in North Norfolk and street lighting is limited so we recommend bringing a touch. The plus is that the garden & surround area are great star gazing!

Facilities

The cottage is well equipped to deal with all your holiday needs. Should you have any specific queries or requirements, please do ask, by emailing enquiries@chapelcottagenorfolk.co.uk or review our facilities page.

Maximum Occupancy

We recommend a maximum of four adults at Chapel Cottage. The Twin Bedroom has two single beds and can only be accessed via either the Master or Double bedrooms as shown in our floor plan.

Useful Information

Our information folder has moved online. Our new 'guest only' pages provide information on services, arrival & departure procedures & maintenance. It’s worth reading at or prior to arrival. Access details are provided in your pre-arrival email.

How to book

Please use our online booking system to book your holiday and our secure online payment system provided by Bookalet & Stripe. If you have any questions, please contact us via the direct chat at the bottom right of this page & we will usually be available to answer questions within a few minutes. We can take enquiries by phone but these will be processed via email & only confirmed once a deposit has been received via our online booking system or BACs. Sorry but we are unable to accept cheques. We ask for a Good Housekeeping deposit for all bookings as explained in our Terms and Conditions.

Still have a question?  Why not use our live chat in the bottom right hand corner of your screen and we will do our best to provide answers for you.  Thank you for your interest in Chapel Cottage.

Wells-next-the-Sea | East Coast | East of England