Chapel Cottage's response to Coronovirus

Our housekeeping team continue to maintain the same high level of cleaning and follow the 'We're Good To Go' guidance outlined below. We will review our procedures in December 2021.

Should you have made a booking in 2021 and find yourselves unable to travel due to government imposed travel restrictions, we will offer you alternative dates of travel or a full refund.

As a family-owned business, people are at the heart of everything we do. Our guests safety and the enjoyment of your holiday continues to be our priority.

  • We have prepared a risk assessment to minimise the spread of Covid-19.  

  • We have a two-stage cleaning procedure and have built-in

  • an extended period between 'stays' for the safety of guests and staff (due to end 31/12/2021).

Cleaning & housekeeping

In response to recent events, our Housekeeper will been given additional time between 'stays' to clean and prepare the cottage. This does mean that early check-ins may not be available.


As part of our updated risk assessment there is:

  • An two-stage cleaning regime, first cleaning and then sterilising surfaces. Giving particular attention to high-touch areas such as door handles, television controls, light switches etc.

  • All linens & towels will be cleaned at 60 degrees or more.  

  • All glasses and crockery will be washed at 60 degrees between 'stays'

  • Our Housekeeper will follow strict hygiene protocols while on site

  • Welcome pack contents only contain hand & multi-purpose sanitisers, hand soaps and cleaning products.

How to avoid spreading the infection - Dos & Don't's


  • try to stay at least 2 metres (3 steps) away from anyone you do not live with (or anyone not in your support bubble)

  • wash your hands with soap and water often – do this for at least 20 seconds

  • use hand sanitiser gel if soap and water are not available

  • wash your hands as soon as you get home

  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze

  • put used tissues in the bin immediately and wash your hands afterwards

  • let fresh air into your home by opening windows, doors and air vents as much as possible


  • do not touch your eyes, nose or mouth if your hands are not clean

Face coverings

If you can, wear something that covers your nose and mouth in places where it's hard to stay away from other people.

There are some places where you must wear a face covering, such as:

  • on public transport

  • in shops

  • when you go to hospital appointments or visit someone in hospital

What you need to do if you fall ill with COVID-19 symptoms whilst visiting Chapel Cottage.

Please refer to our Terms & Conditions

Hoping you all stay safe and well.  If you have any questions, then please do get in touch.  

Best wishes, Ian & Helen.

updated 19 July 2021

Sandcastle dusk wells-next-the-sea beach Norfolk Coast