Arrival
A very warm welcome to Chapel Cottage, in the beautiful village of Warham. We hope you had a pleasant journey and have started to familiarise yourself with the cottage and your surroundings.
We know you will be eager to commence your holiday, but we ask that you to take a few minutes to familiarise yourselves with the cottage and should you have any problems please let us know as soon as possible.
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Upon arrival guests should familiarise themselves with the procedures below. Please observe our house rules, particularly those relating to health & safety & emergencies.
Should there be any issues you wish to bring to our attention, which do not require immediate attention, we have provided a non-urgent maintenance form and would be most grateful if you could record them here.
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Our family loves this area of North Norfolk and hope you will too. Whether you are here with a bucket and spade, binoculars or walking boots, Warham, the surrounding villages and coast have much to offer. There is so much to do, it is difficult to cover it all on our website. We have done our best to share many of the local attractions, eateries and events and wish you all a very pleasant stay.
Instructions for accessing the cottage are here.
We want your stay at Chapel Cottage to be as enjoyable & relaxing as possible.
Should there be any issues on your arrival, please call:
Mr & Mrs Gray on 07899 842194.
Useful Information
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Bin collection day is THURSDAY. FOOD WASTE is NOT recyclable in Norfolk.
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Chapel Cottage does not have a landline.
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Mobile phone reception can be patchy in Norfolk. Vodafone seems to have 4G in Warham, but Three & other providers have intermittent service.
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Wireless Network: The code for the Wifi is on the hub, in the lounge.
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The thermostat for the central heating and hot water is located in the utility room. Instructions for the heating and hot water are provided adjacent to the control panel. The hot water may be off on your arrival.
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To reduce condensation when showering, the Velux window can be opened. The extractor fan comes on automatically with the ceiling light.
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We would remind you that the cottage is not on the mains sewer and ask that you familiarise yourself with the notices in the bathrooms.
Guests should not cause nuisance or annoyance to occupants of nearby properties.
If, in the opinion of the agent/owner, any person is not suitable to continue their occupation of the property because of unreasonable behaviour, damage or nuisance to other parties, the contract may be treated by the agent/owner as discharged and the agent/owner may repossess the property immediately. The guest will remain liable for the whole cost of rental and no refund shall be due.
Complaints received from the guest after departure cannot be accepted as owners will have had no opportunity to resolve the complaint at the time.
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Policies and Procedures
Upon arrival guests are required to observe the rules and familiarise themselves with the procedures as highlighted in our terms and conditions.
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Bins and recycling
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Your bin collection day is Thursday.
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What goes in the grey bin?
FOOD WASTE is NOT recyclable in Norfolk. Please put in bin bags and dispose in the grey bin. Once you have separated your recyclables, the rest of the household waste you produce should be placed in the grey bin, including cling film and polystyrene. Any extra waste left beside your grey bin will not be collected.
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What goes in my green bin?
FOOD WASTE is NOT recyclable in Norfolk. A full list of what can be recycled is below.
Your recyclables should be placed loose in your green bin - not in bags.
Things that can go in your green bin include (don't forget to rinse them out first):
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Food and drink cans, both aluminium and steel.
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Glass - all bottles and jars (no more trips to the bottle bank!).
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Aluminium foil and trays including takeaway and ready meal containers.
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Plastic pots including yoghurt pots, containers for gravies and fresh sauces.
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Plastic food tubs and trays including margarine tubs, meat and vegetable trays.
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Empty aerosol cans.
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Plastic bottles, such as milk, drinks, bleach, shampoo.
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Paper, including envelopes (including windowed), shredded paper and cardboard.
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Food and drink cartons including milk, juice, smoothie and soup containers. Bottle tops can be left on.
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What goes in the brown bin?
Please do not put anything in the brown bin. This is for our gardener's use only.
FOOD WASTE is NOT recyclable in Norfolk.
Things that can't go in include:
NO Toys, video tapes, CD’S and DVD’s, plastic plant pots, washing up bowls, cutlery and drainer trays, plastic paint pots. Soft plastic - polystyrene, bubble wrap, plastic sheets, carrier bags. Sweets and crisp wrappers, nappies, textile (clothing, carpet and shoes), wood and metal paint tins.
What goes in the brown bin?
Please do not put anything in the brown bin. This is for our gardener's use only.
FOOD WASTE is NOT recyclable in Norfolk.
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Grass cuttings, weeds, leaves.
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Flowers, plants, vegetable tops.
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Hedge clippings, twigs, bark.
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Small branches.
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Christmas trees.
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Shredded paper.
Currently you are not able to dispose of kitchen waste (e.g. vegetable peelings etc.) in the brown bin.
Any additional garden waste placed alongside the brown bin will not be collected. Please be careful not to fill the bin so it is too heavy to move. Please do NOT put BBQ coals in the the brown bin. This will not be taken and you will be charged for its disposal.
